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Networking & System Support Manager (L2) - 50-60k + DB

Job description

My client is a leading financial institution with concrete business within APAC region, recruiting a Infrastructure Support Manager (L2) to support IT.

Responsibilities

  • Maintain and L2 support desktop, server, network and system administration in daily operations
  • Keep up-to-date IT operation standard at SLA
  • Configure system, storage, monitor server system stability and performance after deployment and proceed handover process
  • Undertake incident resolution and project oriented tasks related to server deployments
  • Perform software installation, upgrade or migration, patching activities
  • Script to automate and facilitate workflow
  • Handle incidents, services and change requests

Requirements

  • Degree in Computer Science, Information System or IT related disciplines
  • 8+ years of IT experience with bachelor's degree in a computer-related discipline or equivalent
  • Prior experience in back-end support at L2, desirably from Enterprise background
  • Certified in relevant, eg PMP/ITIL/CCNA/CCNP, VMware, MCSE
  • Excellent problem-solving and communication skills
  • Excellent commands of spoken and written Chinese and English is a must

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