Application Support (Java) - ibank ($50-80k + bonus)

Responsibilities:

• Monitor, troubleshoot, and resolve issues related to trading applications built in Java.
• Collaborate with development teams to identify enhancements and optimizations for the trading systems.
• Provide first and second-line support to end-users, ensuring timely resolution of incidents.
• Conduct root cause analysis for recurring issues and implement solutions to prevent future occurrences.
• Assist in the deployment of new applications and updates in conjunction with the development team.
• Document procedures and solutions in a knowledge base for future reference.
• Participate in the testing of software releases and patches.
• Collaborate with stakeholders to gather and analyze business requirements, ensuring that technology solutions meet business objectives.
• Facilitate communication between technical teams and business units to align project goals and deliverables.
• Conduct user acceptance testing (UAT) and support training sessions to end-users.

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field.
• 5+ years of experience in application support, preferably in a financial or trading environment.
• Strong proficiency in Java, with experience in developing or supporting Java applications.
• Excellent problem-solving skills and meticulous attention to detail.
• Strong communication skills, both verbal and written.
• Basic knowledge of business analysis methodologies and tools is desirable.
• Ability to work in a fast-paced environment and manage multiple priorities.