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Workforce Management Lead - Retail

Job description

About the Role:

  • Drive organizational productivity and profitability by harnessing WFM labor data and key performance indicators (KPIs).
  • Collaborate with store leadership and business partners to design and implement innovative payroll optimization strategies that resonate throughout the organization.
  • Partner with local and APAC regional leaders to ensure our labor planning seamlessly aligns with dynamic business strategies and operational demands.
  • Safeguard the integrity of WFM configurations-like offsets, labor standards, and job classifications-ensuring they meet and exceed business requirements.
  • Stay ahead of the curve by keeping WFM informed about evolving local and regional labor, scheduling, timekeeping, and accrual regulations.
  • Foster strong partnerships with local, regional, and global teams to elevate WFM initiatives and drive collective success.
  • Develop and execute innovative strategies that enhance WFM engagement and adoption across the organization.
  • Own the results of Global WFM KPIs across the APAC Region, ensuring we meet our ambitious goals.
  • Lead, manage, and inspire the Workforce Strategy Team, driving them towards impactful results that make a difference.

About the Candidate:

  • Bring 10 years of transformative experience in the retail industry, ideally within the fashion or apparel sectors.
  • Possess outstanding communication, interpersonal, and leadership skills that inspire collaboration and drive results.
  • Communicate effectively in English; proficiency in an Asian language (Mandarin, Japanese, or Korean) is a significant advantage.
  • Demonstrate experience in payroll management, retail operations, finance, or a combination of these fields.
  • Show a strong background in Workforce Management systems and lead your team to achieve impeccable data accuracy and operational smoothness.
  • Analyze data to uncover opportunities for improvement, guiding strategic decision-making.
  • Create clear and concise materials and documentation for organizational use, ensuring everyone is informed and aligned.
  • Bring strong analytical, conceptual, and technical skills, skilled in tools like Excel, Access, Word, PowerPoint, and Outlook to enhance productivity.

If you are ready for above, pls share your CV to calvin.wan @ ambition.com.hk