Back to jobs

UX/Qualitative Research Assistant Manager

Job description


  • Employ the appropriate research methodology to explore and validate the needs, pain points, and requirements of digital banking customers
  • Conduct various research activities, including workshops, interviews, and usability testing, throughout all stages of the design process for different products
  • Take charge of research preparations, such as participant recruitment, screening, and session scheduling. Additionally, oversee external research vendors for larger-scale projects
  • Perform user interviews, workshops, and usability testing, and interpret and synthesize data gathered
  • Present and communicate research analysis in a clear and effective manner, ensuring effective delivery to key stakeholders
  • Promote the advantages of a user-centered design approach within the broader organization


  • minimum of three years of professional experience in the research and UX fields
  • experience from vendor management and research agencies would be an advantage

If this job isn't quite right for you, but you know someone who would be great at this role, why not take advantage of our referral scheme? We offer HKD1000 in Apple gift cards for every referred candidate who we place in a role. Terms & Conditions Apply.