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System Support Specialist - MNC

Job description


  • Handle end-user IT requests and support tasks
  • Support computer systems and facilities in data room and Microsoft Azure
  • Monitor server performance, health and perform troubleshooting
  • Identify and make recommendations to improve our server infrastructure
  • Conduct IT infrastructure administration tasks including system patches and perform regular maintenance and upgrades
  • Conduct standard operation procedures (SOP), asset management and documentation.
  • Give software training to end users
  • Perform ad hoc assigned from time to time
  • Assist in Digital Transformation project


  • Diploma or above in Computer Science or related discipline
  • At least 3 years' relevant work experience
  • In-depth knowledge of IT infrastructure and IT security, plus solid experience in administering MS Server, M365, Virtualisation and Microsoft Azure.
  • Knowledge of Firewall and LAN & WIFI Networking
  • Holder of technical certifications, e.g. CCNA/CCNP, Public Cloud, ITIL, PMP advantageous
  • Good command of English, Cantonese and Mandarin

If this job isn't quite right for you, but you know someone who would be great at this role, why not take advantage of our referral scheme? We offer HKD1000 in Apple gift cards for every referred candidate who we place in a role. Terms & Conditions Apply.