Site Reliability Engineer - Financial Services - Hong Kong

Location: Hong Kong
Contract Type: Permanent
Specialisation: Technology
Salary: Up to HK$90000.00 per month
REF: BBBH251729_1632995655

Site Reliability Engineer - Financial Services - Hong Kong


  • You will be responsible for system support and maintenance of internal fund platform and various critical systems, including micro-services
  • You will utilize ticket system to track all support incidents and problems
  • You will prepare, review, revise, and maintain technical documents, including software and systems engineering, system operations, testing, and user documentation
  • You will maintain, review and report of metrics and KPIs
  • You will ensure system quality, compliance and security controls
  • You will provide great customer service experience to assist with troubleshooting software and upstream/downstream data issues
  • You will work with local & offshore development team to manage application batch runs
  • You will ensure system stability with effective monitoring and failure prevention
  • You will identify opportunities for automation, and assist with the development of automation systems to address those opportunities


  • Degree in Information Technology or related discipline
  • 6+ years of experience in system development / support and maintenance
  • Strong understanding of programming logic concepts, application analysis and design techniques
  • Strong analytical skill and logical thinking which able to identify problematic area in technical troubleshooting
  • Experience in incident and problem management and familiar with ITIL
  • Experience or familiar with Scrum or Agile methodology
  • Effective communication to articulate technical possibilities
  • Good understanding of various IT platforms, such as multi-tiers system and micro-services architectures
  • Familiar with ticket tracking systems, e.g. ServiceNOW, Jira
  • Experience in job scheduling system such as CA
  • Experience in coding and debugging programming languages, including but not limited to .NET, NodeJS, Python, Windows batch script
  • Experience in RDBMS operations, including MSSQL, Oracle, MongoDB
  • Familiar with middlewares and DevOps tools, e.g. PCF, AKS, APIGee, Kibana, DEVO, NewRelic
  • Experience in working in a regional production support (7x24) model

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