Senior Manager, Business Improvement (Welcome Big 4 candidates)

Key Responsibilities

• Formulate and implement long-term business strategies aligned with corporate objectives.
• Conduct market research, competitor benchmarking, and internal capability reviews to identify growth opportunities.
• Partner with senior leadership to define priorities and actionable roadmaps.
• Develop performance frameworks to track strategic outcomes and refine plans as needed.
• Support the full lifecycle of the project portfolio, focusing on process improvement initiatives such as automation and workflow redesign for middle-to-back-office functions.
• Manage timelines, budgets, and resources to ensure projects meet strategic goals.
• Establish governance and risk management protocols for high-impact projects.
• Drive change management to enable smooth adoption of new processes and technologies.
• Prepare high-level presentations, reports, and briefing materials for ExCo meetings and external engagements.
• Monitor KPIs and maintain performance dashboards to track progress against corporate objectives.
• Design and implement programs to strengthen team alignment and engagement.
• Promote a culture of continuous improvement through mentorship, training, and recognition initiatives.

Requirements

• Minimum 7 years of relevant experience; Bachelor's degree in business or related discipline.
• Strong analytical, problem-solving, and communication skills.
• Collaborative team player with the ability to work independently.
• Proficiency in English and Chinese (spoken and written).
• Ability to understand business challenges and work effectively across departments.
• Exceptional organizational skills with attention to detail.