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Senior IT Manager

Job description

Key Responsibilities:

  • Ensure stability, scalability, prompt issue resolution, and efficient change and release management by taking complete control of the end-to-end application landscape, which includes Oracle Cloud ERP, D365, B2B/B2C and digital platforms, mobile applications, integration middleware, SCM and field solutions, and internal systems.
  • Oversee full project deployments, including design of solutions, vendor management, delivery, post-launch support, and requirements collection and validation.
  • To modernize or retire outdated applications and increase overall performance and efficiency, find areas for optimization and assess new technologies.
  • Manage networks, data warehouses and pipelines, storage environments, and endpoints in on-premise, distant data center, and cloud architecture.
  • Assure robust IT governance in the areas of data protection, cybersecurity, access control, and regulatory compliance. Evaluate IT risks and controls and keep DR/BCP frameworks up to date with regular testing.
  • Oversee vendor agreements and performance indicators to guarantee economical adherence to established service standards and specifications.
  • Help management with budgeting and project planning.


Requirements:

  • Bachelor's degree in Computer Science, Information Technology, or a related field.
  • Shown capacity to promote alignment across many stakeholder groups and work well with others.
  • Prior knowledge of AI technologies and how they are used in operational processes is highly advantageous.
  • Proven experience with Oracle Cloud ERP, D365, and integration middleware
  • Familiarity with e-commerce platforms
  • Outstanding writing and vocal communication skills in Mandarin and Cantonese as well as English.