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Network Operations Specialist - Financial Services - Hong Kong

Job description

Network Operations Specialist - Financial Services - Hong Kong

A top tier global Financial Services firm is looking for a Network Operations Specialist to join their team.


  • You will resolve incidents and be the main point of escalation for critical incidents reports from network operation center.
  • You will identify any potential risk impacting network availability including network design review, configuration reviews etc. and collaborate with project engineering team in these areas.
  • You will handle complex service requests across the data network, including security infrastructure, e.g. hardware/software upgrade, tactical solution for incidents etc. to mitigate any potential risk and achieve good time to market results
  • Adhere to enterprise service management practice include but not limit to incident, problem, change management
  • You will serve as the SME on the capacity management to ensure an adequate environment for data, security, cloud infrastructure
  • You will manage the service transition and release to production process to ensure network infrastructure setup and its components are complied with enterprise technical standard
  • You will drive the automation initiatives to enhance the network operation operating model and monitoring capability
  • You will review and provide responses to internal/external audits from a technical perspective
  • You will maintain quality technical documentation and network operations runbooks


  • 8+ years of work experience in IT field preferably in managing network infrastructure, security operations.
  • Solid experience in configuring and supporting complex and large-scale networks consisting of data network, security on-perm and cloud infrastructure.
  • Strong knowledge in routing and switching technology, such as BGP, OSPF etc.
  • Knowledge in wireless technology and product, such as Aruba
  • Strong knowledge in various network security technology and systems including firewalls, IPS, load balancer, proxy.
  • Solid experience in routing and switching platforms, security platforms across different vendors: (Cisco networking, Palo Alto, CheckPoint, Fortigate firewalls, F5 Load balancer, Azure Cloud, Zscaler, Aruba, SDWAN technology)
  • Strong hands-on experience on end-to-end management; troubleshooting and problem-solving skill across multiple platforms in complex network environment
  • Good team player, excellent written and verbal communication skills
  • Advantageous: proficiency in scripting language, vendor certifications, familiar with ITIL processes

Please submit resume to Jessie Rao:

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