MEMBER SERVICES REPRESENTATIVE II

ob Description

• Min 1 year CS working experience
• Stable work environment
• Immediately available is highly preferred

Key Responsibilities

• Provides and maintain quality and professional services to members by promptly answering enquiries
• Maintain customer log in relative systems
• Handle customer complaints in the first level
• Process all local and international orders from Members

Requirements:

• Diploma holder and above
• Minimum 1 year of experience in customer service field
• Good command of written and spoken Chinese and English, Mandarin
• Strong organizational and multitasking skills
• Self-motivated, able to work under pressure & good communication skills
• Proficiency in MS office application, Chinese word processing

If this job isn't quite right for you, but you know someone who would be great at this role, why not take advantage of our referral scheme? We offer HKD1000 in Apple gift cards for every referred candidate who we place in a role. Terms & Conditions Apply. https://www.ambition.com.hk/refer-a-friend