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IT Specialist (MNC)

Job description


  • Provides 1st and 2nd level Infrastructure support to users
  • Install, upgrade, support and troubleshoot Windows OS and Microsoft Office suite and other applications as assigned
  • Maintains security and running of network infrastructure, hardware and software
  • Responsible for day-to-day operations of Microsoft 365 Azure cloud
  • Manage users' access right & all IT asset inventory, maintain IT-related documentation
  • Perform regular system reviews, work on pro-active performance tuning and resilience improvements
  • Handle daily technical support activities on desktop support
  • Coordinate 2nd level 3rd level activities with different IT groups & external vendors


  • Diploma or Degree in Computer Sciences / Information Technology or equivalent
  • ITIL Foundation certified
  • 3-5 years of related work experience
  • Fluency in English and Cantonese

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