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The main responsibilities are:
- AMPD support
- WEB Internet/Intranet support
- GUAM Opera support
- Rightfax support
- CHK Sharepoint support
- BPM matrix update support
- CHK IT PO creation
- SAP Daily process support (SA order batch print and invoice print)
- IT invoice/expense checking, validation and filing
- CHK IT actual expense breakdown, IT expense excel update
- Help Assist users to create SNOW Tickets
- Assist & Follow up some SNOW Tickets ( such as Share folders , other laptop problem)
- Assist users to solve some IT problems ( such as Laptop problems, advice user how to log tickets to SNOW etc.)
- Assist Service Engineer's iPhone problem
- This role is more on Applicaiton Support - such as SAP (FICO module, knowledge of procurement to payment etc.), Salesforce(CRM), ServiceNow (ticking system), O365, Sharepoint.
- Communicate with offshore teams in India, requires good speaking in Enlish, Cantonese, Mandarin, good writings in English and Chinese
- Requires strong communication skills to understand users' requirement and keep good documentations and take follow up actions with strong ownership and responsibility.
- Prefer bachelor degree holder in IT related disciplines
If this job isn't quite right for you, but you know someone who would be great at this role, why not take advantage of our referral scheme? We offer HKD1000 in Apple gift cards for every referred candidate who we place in a role. Terms & Conditions Apply. https://www.ambition.com.hk/refer-a-friend