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Infra engineer, insurance, 40 - 50k

Job description

Job duties

  • Provide first level technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
  • Respond to email messages for customers seeking help.
  • Ask questions to determine nature of problem and walk customer through problem-solving process.
  • Responds to isolates problem, and determines and implements solution.
  • Good knowledge on Networking Infrastructure Support
  • Provide First-level Microsoft office, O365, business productivity tools consulting and support


  • Degree or above on IT
  • 5 years of relevant support experience
  • Good Problem Diagnosis skill and experience on M365 product
  • Good technical skill in PC desktop aspects, MS Team Room and release management.
  • Good knowledge on both network and IT infrastructure
  • Effective communication and good people skill.

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