Data Center Operator (7x24 support) (15-18k)

Requirement:

• Operate the infrastructure and computers via centralized console, online or remote terminal.
• Execute recovery procedures and system restart.
• Maintain records of machine performance and production.
• Record equipment problems and place service calls.
• Provide guidance to and assist in the training for less experienced computer operators.
• Ensure established procedures are being maintained.
• Assist support to analysis technical problems and implement solutions in accordance with given instructions.
• Perform service center help desk duties.
• Operate input/output devices such as tape drives
• Monitor supply inventory levels.
• Drive problem analysis and resolution for incidents that affect infrastructure operations.
• Perform infrastructure monitoring and distribute alerts to responsible groups of support.
• Process batch jobs.
• Follow the instruction from senior/supervisor and manager per related assignment.

Requirement:

• At least three years of experience as a Computer Operator or related role.
• Less experience will be considered as an Entry Level / Junior Computer Operator.
• Associate's degree or higher in computer science or related field.
• Excellent problem-solving skills.
• The capability to work well in high-pressure situations.
• Great written and verbal communication ability.
• The willingness to learn the technical skills needed to manage our computer system, including the use of monitoring software and automation software.