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- Posted 14 March 2023
- SalaryHK$23000 - HK$28000 per month
- LocationHong Kong
- Job type Permanent
- DisciplineSupply Chain & Procurement
Principal Consultant, Sales, Marketing & Supply Chain
Customer Service Specialist (Chemical Manufacturer | 23 - 28k)
My client is a multinational chemical manufacturer. Looking to enhance their customer order management, they are now in search of a Customer Service Specialist.
Reporting to the Head of Customer Service, your responsibilities will include:
- Process and manage customer orders from receipt to delivery
- Communicate order status and delivery information to sales, logistics, planning and other internal stake holders
- Coordinate transportation and delivery of products to customers with internal logistics team
- Collaborate with sales and internal stake holders to resolve customer inquiries and issues
- Monitor accuracy of order submission and act as a gatekeeper to ensure compliance with rules and requirements
- Optimize operation processes and provide guidance to peers in APAC to support change of business flow
To qualify, one must possess:
- Degree holder with at least 3 years of order management, customer services or coordination experience within the manufacturing industry
- Experience working within the manufacturer industry is a MUST (open to chemical, industrial, metal, electronics, garment or other large scale manufacturer)
- Proficient in Excel, including Pivot Table, Vlookup; proficiency in SAP or other ERP system will be a plus
- Good communication skills, independent problem solver, and keen to learn
- Good command in both spoken and written Chinese and English
Contact Anson Chan on (852) 3103 4334 or email firstname.lastname@example.org
APPLY NOW by clicking the button below quoting reference number AC 264070.
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