Back to jobs

Credit Risk Policy

Job description

Our client, a leading retail banking group, is looking to add an AVP/VP Credit Retail Policy to the team.


  • Manage the Credit Retail Product Policy and ensure compliance with all relevant regulations and policies
  • Advise customers on the policy terms and conditions, payment options, and other related matters
  • Process applications and assess creditworthiness of customers
  • Monitor customer accounts and ensure timely payments
  • Investigate and resolve any customer complaints or issues related to the policy
  • Collaborate with other departments to ensure seamless customer experience
  • Stay up-to-date with industry trends and regulatory changes to ensure policy compliance and optimal customer service


If this job isn't quite right for you, but you know someone who would be great at this role, why not take advantage of our referral scheme? We offer HKD1000 in Apple gift cards for every referred candidate who we place in a role. Terms & Conditions Apply.