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Business Operations Officer - Bank (20-25k)

Job description

In this role, you will be reporting to Manager, Business operations to support daily operations of the SME banking.


- Manage day-to-day operations of the bank, including deposit, including deposit and withdrawal transactions, account maintenance, and customer service
- Oversee the processing of loans, mortgages, investments, and other financial products
- Implement and optimize operational policies, procedures, and controls to enhance productivity and reduce risk
- Analyze operational data and identify opportunities for process improvements and cost savings
- Liaise with cross-functional teams including IT, compliance, and customer service to coordinate operations
- Ensure all operations are conducted in accordance with banking regulations and industry best practices
- Train and manage a team of operations associates


- Bachelor's degree in business, finance, or a related field
- 1+ years of experience in banking operations or a similar financial services role
- Proven track record of successfully managing complex operational workflows
- Strong analytical and problem-solving skills with an eye for detail
- Excellent communication and interpersonal abilities to work effectively with diverse stakeholders
- Working knowledge of banking regulations, compliance requirements, and industry trends
- Proficient with relevant banking software and data analysis tools

If this job isn't quite right for you, but you know someone who would be great at this role, why not take advantage of our referral scheme? We offer HKD1000 in Apple gift cards for every referred candidate who we place in a role. Terms & Conditions Apply.