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Business Analyst, Digital E-Commerce - 30K

Job description

As a Business Analyst, you will play a crucial role in driving the success of our online business by focusing on end-to-end project/customer experience enhancement management. You will collaborate closely with cross-functional teams, including but not only product development, UX/UI, digital service, marketing, and operations, to deliver impactful solutions and drive business growth.

Business Analyst, E-Commerce - 30K

Job duties:

  • Develop and execute the product strategy, prioritize project/product development sequence. Work closely with development teams and BUs to ensure the product's direction aligns with business objectives
  • Collaborate with stakeholders to develop detailed product requirements, user stories, and acceptance criteria
  • Manage the end-to-end product development lifecycle, including gathering requirements, and conduct comprehensive analysis of business requirements, market trends, and competitor to identify opportunities and improvement in product features and enhancements
  • Serve as a bridge between business stakeholders, technical teams, and external partners to ensure effective communication and alignment throughout the project lifecycle
  • Track and measure Customer Experience Management performance with Business units and stakeholders

Job requirement:

  • Degree in Business Administration, E-Commerce, Information Technology or relevant disciplines
  • At least 3 years of experience in related field with proven experience as a Business Analyst, preferably in online business or e-commerce industry
  • Strong knowledge of end-to-end project and product management methodologies
  • Proficiency in creating, gathering and documenting business requirements, user stories, and acceptance criteria

Please contact Wayne Cheung at +852 3103 4308 or For more information, please visit

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