Boutique Manager - Jewelry

About the Role:

• Report to the Regional Retail Manager and collaborate closely with boutique teams and cross-functional partners.
• Recruit, coach, and strengthen the boutique team through ongoing training and mentorship aligned with company standards.
• Design and implement a focused boutique action plan that responds quickly to market conditions and delivers against sales objectives.
• Oversee day-to-day store activities to ensure operational excellence and achievement of sales goals.
• Prepare routine updates and maintain clear, effective communication with the Regional Retail Manager and head-office stakeholders.
• Deliver high-end clienteling and outstanding in-store service, expanding new and VIP client portfolios while managing follow-ups and resolving concerns.
• Monitor stock performance to maintain an optimal assortment and appropriate inventory levels.
• Execute assigned procedures and brand guidelines to uphold and reinforce brand identity and values.

About the Candidate:

• At least 10 years of luxury retail experience, including a minimum of 5 years in a leadership capacity; jewelry and watch experience is a plus.
• Strong analytical capability and commercial mindset, with the agility to adjust plans based on trading performance and market shifts.
• A hands-on, target-driven approach with solid communication and relationship-building skills.
• High personal drive, professionalism, and strong ethical standards.
• Proven leadership, sound judgment, and strengths in problem-solving and people management.
• Fluent spoken and written English and Chinese.
• Strong computer literacy, including Microsoft Office and retail systems.

If you are ready for above, pls share your CV to calvin.wan @ ambition.com.hk