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Associate - Client Onboarding

Job description

Primary Responsibilities

  • Oversee the onboarding process for new clients by collecting, validating, and maintaining comprehensive KYC documentation in line with regulatory, internal, and SFC guidelines.
  • Responsible for client account maintenance request: customer profile changes (i.e. update customer information, change of directors/authorized signers, etc.) in core propriety system
  • Perform ongoing monitoring and regular reviews of client data to ensure compliance with KYC, AML, and related regulatory requirements.
  • Detect and report any unusual activities or inconsistencies in client documentation, following established AML and SFC procedures.
  • Act as a connector between clients, client advisors, and external entities, providing timely updates and communications.
  • Support front office team with daily administrative tasks, including organizing meetings, preparing documentation, and managing correspondence.

Requirements:

  • Bachelor's degree holder
  • At least 3 year relevant experience in Private Banking or Securities Brokerage
  • In-depth knowledge of KYC processes, ongoing client due diligence, and regulatory compliance, especially concerning SFC standards, CRS, FATCA, W-8BEN, and AML regulations.
  • Proficiency in Cantonese, Mandarin and English is essential for effective communication with clients and teams.
  • Strong organizational skills with a focus on detail, accuracy, and effective record-keeping.
  • Excellent interpersonal and communication skills with an emphasis on client service.