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Assistant IT Manager - HKMA Regulatory

Job description


RESPONSIBILITIES

  • Responsible for organise work on the IT Onsite operations and support to the internal users in a fast paced financial business environment
  • Experiences on performing both internal/external assessments on Hong Kong regulatory items such as TRM, CFI, ebanking etc.
  • Understand China regulations is a plus
  • Experiences on performing the annual drills with HKICL and other systems
  • Responsible for handling day-to-day events and incidents in accordance with the incident management process and to meet with the service level defined by the IT management
  • Supervise local vendors on delivering IT support services
  • Cowork, communicate and liaise with the Regional/Global team on the internal processes
  • Provide the support after the execution the new/change deployment activities to ensure we have a stable environment to the users
  • Understand the project cycle

REQUIREMENTS

  • Tertiary education in IT related areas
  • At least 7 to 10 years working experience in a client-facing IT Support environment
  • Must have work at the Financial Industries in Hong Kong
  • Strong command of both spoken and written English and Cantonese, Knowledge in Mandarin is an asset
  • Proficiency in Microsoft Desktop environment (Windows 10), with basic understanding of MS Server environment (Server 2008) and Active Directory
  • Broad understanding of networking protocols and administration