Application Support (Trade Settlement)- 40-50k

Location: Hong Kong, Hong Kong S.A.R
Contract Type: Permanent
Specialisation: Technology
Salary: Negotiable
REF: BBBH213905_1626338982

Responsibilities:

  • Maintain stability of production environment with proper service request, incident and change management
  • Perform day-to-day operational and production support tasks (e.g. staff on/off boarding, system health checks and monitoring)
  • Provide first level support for all back office and corporate applications. Troubleshoot and resolve incidents reported within service level agreement
  • Liaise with infrastructure, development teams and vendors to implement permanent fix of production problems
  • Deploy new releases to production environment
  • Provide application support for weekend changes and public holidays
  • Communicate regularly with business users on technology events
  • Manage small support projects such as vendor application roll out

Requirements:

  • Knowledge in settlement system (e.g. GLOSS), or the trade settlement process flow;
  • Excellent communication (written and oral) skills;
  • Good interpersonal skills;
  • Strong problem solving and analytical skills
  • Able to work under stress

Contact Ms. Alexandra Leung at (852) 3103 4312 or APPLY NOW by clicking the button below.

Data provided is for recruitment purposes only.