Application Production Support Specialist- iBanking- 70-90k

Location: Hong Kong
Contract Type: Permanent
Specialisation: Technology
Salary: Negotiable
REF: BBBH213905_1617791064

Responsibilities:

  • Deliver 1st and 2nd line support for Equity Cash, Portfolio Trading and Derivatives Trading.
  • Manage releases of new and existing applications to the production environment. Perform analysis and testing of new and existing applications as required.
  • The candidate will be required to look across the entire production environment to aid continuous improvement with the state and supportability of production systems.
  • Build and maintain relationships with business users and other stakeholders
  • Work closely with Development and infrastructure teams to ensure that issues and defects are reported and actioned and meet business requirements and timelines
  • Work closely with other Support team members across the Asia Pacific region and globally to ensure consistent service delivery and standardization
  • Perform Problem Management and Incident Reporting activities including root cause analysis and documenting corrective actions and remediation steps
  • Strong focus on Operational Excellence and implementing essential improvements
  • Perform BCP drill exercises and work with BCP coordinators and assist with audits when called upon.

Please contact Ms. Alexandra Leung at (852) 3103 4312 or APPLY NOW by clicking the button below.

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