UX Designer, Insurance, 60k

Responsibilities:

• End to end ownership of Customer Experience initiative supporting key business programs
• Participate, facilitate and deliver research delivery on user groups such as Advisors or Clients to drive better insights for design execution
• Use wireframes, prototypes, service design blue prints, mocks to communicate interaction and design ideas
• Leverage data /insights to inform business requirements and use cases for CX initiatives and to support local change management / adoption as platform solutions come onboard

Requirements:

• Minimum of 5 years of relevant professional experience driving creative strategy and execution for digital products
• Proficiency with tools: Figma, Sketch, InVision, Illustrator, Photoshop, InDesign and other design/ prototyping tools.
• Ability to visualize the problem in sketches, illustrations or conceptual diagrams
• Ability to translate research findings into actionable insights that tangibly show business value
• Ability to find insights, patterns, trends and commonalities on research findings and data
• Ability to leverage insights and data as part of a decision-making or recommendation process

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