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Principal Consultant, Technology
- End to end ownership of Customer Experience initiative supporting key business programs
- Participate, facilitate and deliver research delivery on user groups such as Advisors or Clients to drive better insights for design execution
- Use wireframes, prototypes, service design blue prints, mocks to communicate interaction and design ideas
- Leverage data /insights to inform business requirements and use cases for CX initiatives and to support local change management / adoption as platform solutions come onboard
- Minimum of 5 years of relevant professional experience driving creative strategy and execution for digital products
- Proficiency with tools: Figma, Sketch, InVision, Illustrator, Photoshop, InDesign and other design/ prototyping tools.
- Ability to visualize the problem in sketches, illustrations or conceptual diagrams
- Ability to translate research findings into actionable insights that tangibly show business value
- Ability to find insights, patterns, trends and commonalities on research findings and data
- Ability to leverage insights and data as part of a decision-making or recommendation process
If this job isn't quite right for you, but you know someone who would be great at this role, why not take advantage of our referral scheme? We offer HKD1000 in Apple gift cards for every referred candidate who we place in a role. Terms & Conditions Apply. https://www.ambition.com.hk/refer-a-friend