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Senior Infrastructure Support Specialist (Banking)

Job description

Responsibilities:

  • Provide support for infrastructure located in China, ensuring compliance with regulatory requirements.
  • Work closely with the Senior Technology Manager based in Hong Kong.
  • Configure and maintain various infrastructure components, including stand-alone PCs and encryption devices.
  • Perform necessary maintenance activities such as OS upgrades, security patching, and network changes.
  • Manage applications hosted on hardware platforms.
  • Critical role in ensuring functional applications during working hours to meet regulatory obligations.
  • Offer technical support and address procedural inquiries on a full-time basis.
  • Monitor hardware platform and application health, prioritizing problem resolution based on impact.
  • Identify and implement efficient resolutions, leveraging available resources.
  • Collaborate with the Senior Technology Manager to analyze and address encountered issues.
  • Document resolved problems and provide recommendations to reduce future incidents.

Requirements:

  • Proficiency in Chinese-Mandarin language is required.
  • 4-8 years of industry experience in IT infrastructure design and enterprise architecture.
  • Familiarity with application infrastructure and various technologies (Java, .NET, Citrix, WebLogic, Tomcat, Oracle EXADATA, SQL Server, Windows, Networking configurations).
  • Leadership experience in significant transformation programs.
  • Ability to define infrastructure architecture and deliver enterprise-level solutions.
  • Support project delivery involving in-house and third-party teams.
  • Experience with enterprise application development, integration, and deployment.
  • Effective communication skills across technical and executive levels.
  • Ability to work independently in a matrix environment and collaborate effectively.

If this job isn't quite right for you, but you know someone who would be great at this role, why not take advantage of our referral scheme? We offer HKD1000 in Apple gift cards for every referred candidate who we place in a role. Terms & Conditions Apply. https://www.ambition.com.hk/refer-a-friend