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Senior Business Analyst - IT ( Retail / FMCG )

Job description

  • Administer and coordinate the entire IT project cycle from initiation, planning, execution, monitoring and closing project phases
  • Gather and analyse business requirements from users, coordinate with users to identify problem and improvement area in business process with consideration of different user scenario
  • Define project schedules, managed activities, determines priorities and drives the resolution of issues and defects
  • Translate the business requirement to internal IT application and infrastructure team and involve in User Acceptance Test to ensure the solutions deployed meet the business requirements
  • Drive business process analysis meeting to ensure business requests are fully understood
  • Play a key role in the Solution Development Life Cycle to ensure the design fits user requirement
  • Design solution and document in form of to-be business process, user requirements and training materials
  • Provide process improvement advice with consideration of user pain points
  • Track the effectiveness of application implementation through collecting end user feedback

  • Bachlor degree in Business Administration, Operation Management or other related disciplines
  • 3 years or above working experience in business requirement study, business process documentation and reporting, preferably in retail or FMCG industry
  • Experience in digital transformation project or ecommerce projects is preferred
  • Exposure to business application systems (e.g. CRM, ERP, POS, Mobile services) is preferred
  • Hands on experience in business process analysis and project management
  • Demonstrate good English and Chinese writing skills with good presentation skills
  • Candidates with less experience will be considered as Business Analyst

Contact (852) 3103 4326 or APPLY NOW by clicking the button below quoting reference number TL259968

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