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Retail Data BA

Job description

Responsibilities

  • Support the end‑to‑end POS project lifecycle, including requirements gathering, analysis, documentation, and UAT.
  • Translate business needs into clear functional requirements for the new POS system.
  • Work closely with retail operations teams to understand store workflows, pain points, and operational requirements.
  • Develop functional workflows, process maps, and business requirement documents (BRD).
  • Assist in the implementation of dashboards and reporting for the new POS project.
  • Partner with IT, vendors, and business stakeholders to ensure smooth project execution.
  • Conduct data validation, testing, and ensure accuracy of POS-related data reports.
  • Provide user support, training preparation, and post‑launch enhancements.
  • Coordinate with cross‑functional teams in a global or regional setting.
  • Ensure all deliverables meet business quality standards, without heavy guidance.

Requirements

  • 3+ years of experience as a Business Analyst / Data Analyst in retail environment.
  • Strong understanding of retail operations, store processes, POS workflows, and data reporting needs.
  • Experience in POS system implementation or upgrades is highly preferred.
  • Ability to create process maps, functional specifications, and documentation independently.
  • Basic foundational knowledge in Power BI (or similar BI tools).
  • Strong analytical and problem‑solving skills; capable of working with minimal supervision.
  • Excellent communication skills, must be fluent in English.
  • Experience collaborating with regional/global teams and vendors.
  • Detail‑oriented, structured, and able to manage multiple tasks in a fast‑paced luxury retail environment.