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Regional M365 IT BA- 1 year contract

Job description

Regional M365 Technical Business Analyst

Your Role

  • Collaborate with business stakeholders to understand their requirements, goals, and challenges related to Microsoft 365 solutions.
  • Conduct thorough analysis of business processes, workflows, and systems, identifying opportunities for improvement and optimization using Microsoft 365 technologies.
  • Gather and document functional and technical requirements, ensuring they are aligned with business objectives and Microsoft 365 capabilities.
  • Translate business requirements into technical specifications, including system architecture, data models, workflows, and integration points.
  • Collaborate with cross-functional teams, including solution architects, developers, and project managers, to ensure effective implementation of Microsoft 365 solutions.
  • Assist with the configuration and customization of Microsoft 365 applications, such as Purview, Intune, Exchange Online, SharePoint Online, Teams and Power BI, to meet business requirements.
  • Conduct user acceptance testing (UAT) and quality assurance (QA) to ensure Microsoft 365 solutions meet the defined requirements and business needs.
  • Provide training and support to end-users, helping them adopt and effectively utilize Microsoft 365 applications and features.
  • Monitor and analyze the performance of Microsoft 365 solutions, identifying areas for improvement and implementing corrective actions as needed.



Your Skills and Knowledge

  • Have at least 1 year experience of Microsoft 365 migration/ implementation in a leading role recently
    • Must have experience in Exchange Online migration, Teams, Intune (MDM/ MAM), SharePoint Online and OneDrive
    • Not necessary to have Purview / Power Platform
  • Able to communicate with regional IT teams and business users effectively
    • Since this is a regional role, there will be discussions with other locations (e.g. Japan, Korea, Singapore, Taiwan and etc.)
    • Speak a language that business can understand (e.g. able to explain some technical items in non-technical terms)
  • Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field.
  • Experience with business process mapping, requirements gathering, and solution design using industry-standard methodologies.
  • Excellent analytical and problem-solving skills, with the ability to think critically and propose innovative solutions.

If this job isn't quite right for you, but you know someone who would be great at this role, why not take advantage of our referral scheme? We offer HKD1000 in Apple gift cards for every referred candidate who we place in a role. Terms & Conditions Apply. https://www.ambition.com.hk/refer-a-friend