Quality Assurance Specialist (IT Governance & Control)

Key Responsibilities

• Review, validate, and maintain IT guidelines, procedures, policies, and documentation to ensure accuracy, completeness, and compliance with internal standards.
• Assess whether processes across IT and business teams follow established governance rules, frameworks, and control requirements.
• Conduct quality checks on documents, workflows, approval records, and process updates to ensure alignment with governance expectations.
• Support audits and risk assessments by providing validated documentation and ensuring traceability of processes.
• Collaborate with cross‑functional teams to resolve documentation inconsistencies and enhance process quality.
• Identify gaps, recommend improvements, and help strengthen overall process governance.
• Maintain well‑structured records, evidence logs, and documentation repositories for regulatory and internal audit needs.

Requirements

• Minimum 4-5 years of experience in IT governance, quality assurance, compliance, or documentation control roles.
• Strong understanding of IT processes, governance frameworks, and policy/standards enforcement.
• Highly detail‑oriented with strong analytical and documentation-review skills.
• Excellent communication abilities and experience working with cross‑department stakeholders.
• Ability to work independently, manage multiple review cycles, and meet deadlines with high accuracy.
• Familiarity with regulatory or audit documentation is an advantage.