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Network Support Specialist (Airport)

Job description


  • Managed the Metro-Ethernet Wide Area Network (WAN) Service Level of the WAN Link and help with periodic failover test.
  • 7x24 standby for response to the monitor the up and down status of in scope network connections, perform 1st level problem determination, and escalate to the vendor
  • Coordinate the hardware support service
  • Manage and communicate with vendor partners for incident handling and management,
  • Perform Testing connection with external interfaces
  • Provide monthly WAN Links capacity report generated by PRTG.
  • Provide Problem and incident handling management on the Fax Line and Telephone Line
  • Provide WAN link, Fax Line and Telephone Line Move/Add/Change.
  • Maintain the up-to-date WAN Network Diagram.
  • Maintain the up-to-date WAN Link, Fax Line and Telephone Line inventory records.


  • Diplomas in computing related area
  • CCNA or CISA will be an advantage
  • 3+ years of experience as Network Engineer
  • Good team player
  • Good command of both spoken and written English and Chinese

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