IT Service Desk Support - Banking - Afternoon Shift 4pm-12am

Location: Hong Kong
Contract Type: Permanent
Specialisation: Technology
Salary: HK$25000 - HK$35000 per month
REF: BBBH217272_1591952088

Responsibilities

  • Monitor and support critical trading applications within a distributed multi-server environment, covering the Asian and US markets
  • Tier 1 & 2 Support and may work directly with traders
  • Coordinate MR, UAT and handle system changes and SIT
  • Work closely with Dealing, Operations, Infrastructure and Development teams
  • Develop scripts and other tools to support our trading systems operations as required
  • Involve odd hours support and testing
  • Investigates, manages and resolves production incidents and problems and managed external relationships with vendors and consultants.
  • Document incidents and updating procedures

Job Requirement

  • University Degree in Computer Science or related disciplines
  • Strong interest in the finance industry and capital markets
  • Good knowledge of ITIL processes, Linux/Unix, Windows Server and IIS
  • 3+ years of experience in supporting Trading Systems, include but not limited to Ayers, ABC FO/BO, Bloomberg, SharpPoint, Viewtrade, InteractiveBrokers, TTL, ULLINK, etc.
  • Solid project management and analytical skills with OMD-C, OMD-D and SDNET of HKEX
  • Good technical troubleshooting and problem solving skills under pressure
  • Proactive, highly motivated, team spirit, forward thinking
  • Excellent interpersonal communication skills
  • Good command of spoken and written English and Chinese (Cantonese and Mandarin) is required

If you are interested in this position please either submit your CV here or send your CV straight to ronald.lee@ambition.com.hk thanks