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- Posted 12 April 2021
- SalaryHK$20000 - HK$28000 per month
- Location
- Job type Permanent
- DisciplineTechnology
- ReferenceBBBH217272_1618193887
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IT Helpdesk Support - FSI Required ($20-28k)
Job description
My Client is a subsidize company of one of the largest Bank. They are currently trying to hire helpdesk support to join and strengthen their team.
Job Description
- Provide day-to-day first line end-user support
- Participate in helpdesk projects and implementation work
- Assist in negotiation with vendors, outsourcers, and contractors on pricing, procurement and requirement on desktop equipment
- Responsible for PC desktop equipment procurement, delivery, installation and setup as well as invoice payment
- Responsible for keep tracking IT assets with proper inventory control on record keeping, maintenance and related documentation
- Responsible for market data user and customer account setup, installation, maintenance, record keeping and cost allocations on payment
- Liaise with customers to diagnose and report on IT problems
Job Requirement
- Proven working experience in providing help desk support
- Diploma in Information Technology, Computer Science or equivalent
- Previous working experience in Banking is preferred
- Working knowledge of help desk software, databases, and remote control
- Customer service orientation