IT Helpdesk Support - Banking

Location: Sha Tin District, Hong Kong
Contract Type: Contract
Specialisation: Technology
Salary: HK$13000 - HK$18500 per month
REF: BBBH217272_1542624803

My client is one of the leading banks in Hong Kong. Looking for IT Helpdesk supports to develop in their IT Team.

Job Description

  • Assist to provide IT solution through telephone and email
  • Perform IT helpdesk support including call handling, troubleshooting, follow-up action and coordination
  • Assist to log and escalate cases to 2nd tier engineers to follow up

Job Requirement

  • Diploma in Education
  • Good Problem solving, analytical, interpersonal
  • Willing to learn and good working attitude
  • Able to communicate in English and Cantonese