Digital Product Specialist

Responsibilities

• oversee the entire digital product development lifecycle and manage relationships with vendors
• enhance user journeys across multiple platforms to ensure consistency and integration between online and offline channels
• create roadmaps that integrate with technology solutions and aligns with the digital product strategy to meet the business requirements
• perform user requirement gathering, documentations
• assist with various post-implementation activities, including providing support for user training on touch-points, investigating production problems, conducting post-implementation reviews

Requirements

• 4 + years of working experience in digital product management, banking product knowledge preferred
• Fluent in English and Chinese (Mandarin and Cantonese)
• Adept at Jira and Confluence

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