Digital Business Analyst - Financial Services

Key Responsibilities

Requirements Gathering & Analysis
- Collaborate with business stakeholders to understand insurance processes, products, and regulatory requirements.
- Conduct workshops, interviews, and document analysis to elicit business needs.
Documentation
- Prepare Business Requirement Documents (BRD), Functional Specifications, and Use Cases.
- Maintain process flows, data models, and system interaction diagrams.
Solution Design & Validation
- Work with development teams to translate requirements into technical solutions.
- Validate solutions against business needs and perform gap analysis.
Testing & Quality Assurance
- Support User Acceptance Testing (UAT) by creating test cases and validating results.
Stakeholder Management
- Communicate effectively with underwriters, claims teams, actuaries, and IT teams.

Required Skills & Qualifications

Bachelor's degree in Business, Finance, IT, or related field.
3+ years of experience as a Business Analyst in insurance (life, health, or general).
Strong understanding of policy administration, claims processing, underwriting, and regulatory compliance.
Proficiency in requirements gathering techniques, process modeling, and documentation tools.
Familiarity with Agile and Waterfall methodologies.
Excellent communication and stakeholder management skills.