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Digital Business Analyst - Financial Services
Job description
Key Responsibilities
Required Skills & Qualifications
- Requirements Gathering & Analysis
- Collaborate with business stakeholders to understand insurance processes, products, and regulatory requirements.
- Conduct workshops, interviews, and document analysis to elicit business needs.
- Documentation
- Prepare Business Requirement Documents (BRD), Functional Specifications, and Use Cases.
- Maintain process flows, data models, and system interaction diagrams.
- Solution Design & Validation
- Work with development teams to translate requirements into technical solutions.
- Validate solutions against business needs and perform gap analysis.
- Testing & Quality Assurance
- Support User Acceptance Testing (UAT) by creating test cases and validating results.
- Stakeholder Management
- Communicate effectively with underwriters, claims teams, actuaries, and IT teams.
- Compliance & Risk
- Ensure solutions comply with insurance regulations and internal risk frameworks.
- AI Project Involvement (Preferred)
- Contribute to projects involving AI/ML models for risk assessment, fraud detection, or customer analytics.
- Assist in defining data requirements and validating AI-driven outputs.
Required Skills & Qualifications
- Bachelor's degree in Business, Finance, IT, or related field.
- 3+ years of experience as a Business Analyst in insurance (life, health, or general).
- Strong understanding of policy administration, claims processing, underwriting, and regulatory compliance.
- Proficiency in requirements gathering techniques, process modeling, and documentation tools.
- Familiarity with Agile and Waterfall methodologies.
- Excellent communication and stakeholder management skills.