Digital Business Analyst

Requirements Gathering & Analysis
- Engage with business stakeholders to understand processes, products, and regulatory requirements.
- Conduct workshops, interviews, and document reviews to capture and prioritize business needs.
Documentation & Process Modeling
- Prepare Business Requirement Documents (BRD), Functional Specifications, and Use Cases.
- Maintain process flows, data models, and system interaction diagrams for digital platforms.
Solution Design & Validation
- Collaborate with development teams to translate requirements into technical solutions.
- Perform gap analysis and validate solutions against business objectives.
Testing & Quality Assurance
- Support User Acceptance Testing (UAT) by creating test cases and validating results.
Stakeholder Management
- Communicate effectively with cross-functional teams including underwriters, claims, actuaries, and IT.
- Act as a trusted advisor to ensure alignment between business and technology.

Bachelor's degree in Business, Finance, IT, or related field.
3+ years of experience as a Business Analyst in digital transformation or insurance projects.
Strong understanding of policy administration, claims processing, underwriting, and compliance.
Proficiency in requirements gathering techniques, process modeling, and documentation tools.
Familiarity with Agile and Waterfall methodologies.
Excellent English communication skills-able to deliver structured presentations and clear documentation.
Consultancy experience or client-facing background is highly desirable.