Customer Solution Expert

Job Duties

• Play regional expert role to drive customer satisfaction and digitial communication
• Handle Sales Order creation
• Coordinate with logistic team for dispath
• Daily review the order status and keep customer and sales updated with status changes and process
• Answer general enquiries
• Work with different teams to manage all orders and ensure being handled properly and accordingly
• Support the team to handle sample process to expedite the sample delivery to secure business opportunity
• Create sample ordeers and manual orders

Requirements

• Degree Holder in Supply Chain, Business Management or Operations Management or equivalent
• Ability to support Head of CS
• Good partnerships and working collaboratively with internal and external stakeholders