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- Posted 12 September 2020
- SalaryNegotiable
- LocationHong Kong S.A.R
- Job type Contract
- DisciplineBanking & Financial Services
- ReferenceBBBH217645_1599890452
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Customer Services Officer, Banking, 18-20k
Job description
Our client is a well recognised bank who is looking for a Customer Services Officer to join their team
Responsibilities
- Provide one-stop service to credit card customers by handling phone enquiries and processing applications to enhance customer experience
- Implement customer retention programs and identify cross-selling opportunities proactively
- Ensure all operational and sales activities are in full compliance with both internal and external regulatory and compliance requirements
Requirements
- Post secondary or above, preferably degree holder in any disciplines
- Experience in call centre or banking industry, good knowledge of credit card operations and banking services is an advantage
- Customer-focused with excellent communication and interpersonal skills
- Good command of written and spoken English and Chinese, fluency in Putonghua is an advantage
- Fresh graduate will be considered
Contact Belinda Chan on (852) 3103 4313 or APPLY NOW by clicking the button below
www.ambition.com.hk
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