Customer Service Officer - up to 21K, banking

Job description

Job Responsibilities:

Respond and resolve the disputes in a timely and fair manner
Work with other stakeholders to resolve complaint cases
Ensure all telephone calls/emails and correspondence received are answered or responded to in a timely manner

Job Requirements:

1-2 years of experience in handling customer request, especially in the banking industry
Writing skill in Chinese and English
Verbal Communication to customer in Chinese and English

If this job isn't quite right for you, but you know someone who would be great at this role, why not take advantage of our referral scheme? We offer HKD1000 in Apple gift cards for every referred candidate who we place in a role. Terms & Conditions Apply. https://www.ambition.com.hk/refer-a-friend