Customer Service Associate, Insurance

Our client is a global insurance company with a strong presence within the APAC region. With their continuous expansion within their Hong Kong business, an excellent opportunity has arisen for a high-calibre customer service professional to join their team.

You will be a key member of the team to handle complaints and customer enquiries in a professional manner, including making outbound calls to different customers for follow-up, mainly on employee benefits and personal life products. You will be documenting calls into the company's system. You will also be handling ad-hoc assignments/projects and other duties as required.

To qualify, individuals must possess:

• Diploma or above
• Minimum 1-2 years of customer service experience within the insurance industry
• Strong interpersonal, problem solving and communication skills
• Preferably with IIQE Paper 1, 2, 3, and 5
• Excellent command in both written and spoken English and Chinese

Contact Charmaine Tang at (852) 3103 4363 / charmaine.tang@ambition.com.hk or APPLY NOW by clicking the button below quoting reference number #271567

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