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Copy Writer/ UX Writer - Bank / Insurance

Job description

Key Responsibilities

  • Craft and refine high-impact product copy for insurance and banking services, ensuring clarity, compliance, and alignment with brand voice.
  • Translate and localize financial terminology across multiple languages and regions, identifying sector-specific nuances (e.g., insurance vs. banking).
  • Collaborate with designers and product teams to test copy in live environments, ensuring seamless integration with UI/UX and design systems.
  • Lead terminology mapping and content integration across product pillars, maintaining consistency and clarity throughout the user journey.
  • Manage content documentation and workflows using Confluence and Excel, including version control and audit trails for product copy.
  • Advocate for content quality by identifying gaps, inconsistencies, and opportunities for improvement across product lines.

Requirements

  • 5+ years of experience in copywriting or UX writing within financial services, ideally insurance; banking experience also considered.
  • Strong command of Bank or insurance-specific terminology, with the ability to differentiate and adapt messaging for banking contexts.
  • Proficiency in Confluence, Excel, and version control tools for managing structured content workflows.
  • Proven ability to work independently and cross-functionally, with excellent communication and stakeholder management skills.
  • Detail-oriented with a strategic mindset and a passion for user-centered content.

Preferred Qualifications

  • Experience in UX writing, content strategy, or product content development.
  • Familiarity with regulatory and compliance language in financial services.
  • Knowledge of language variants (e.g., Traditional, Simplified Chinese, English) and their impact on financial messaging.


If this job isn't quite right for you, but you know someone who would be great at this role, why not take advantage of our referral scheme? We offer HKD1000 in Apple gift cards for every referred candidate who we place in a role. Terms & Conditions Apply. https://www.ambition.com.hk/refer-a-friend