Client Services - Client Onboarding

Job Duties:

• Oversee client onboarding and new account opening requests from the Front Office, managing the full end‑to‑end KYC process.
• Analyze client ownership structures using public sources or corporate documentation to fulfill comprehensive KYC due diligence requirements.
• Execute a range of client background checks-including AML/KYC reviews, World‑Check screenings, Professional Investor assessments, and CRS/FATCA validations-in line with regulatory standards.
• Review and verify account documentation for both newly opened and existing client accounts.
• Conduct name screening to support due diligence during onboarding, periodic reviews, and event‑triggered assessments.
• Collaborate closely with Legal and Compliance teams to ensure documentation meets regulatory and internal control requirements.
• Perform enhanced due diligence for high‑risk clients and PEPs, preparing AML‑related escalation reports for Compliance.
• Monitor KYC onboarding progress and ensure timely completion of follow‑up actions arising from periodic or ongoing AML/KYC reviews.
• Communicate proactively with key stakeholders, including Front Office and clients, regarding AML/KYC inquiries and requirements.
• Set up new accounts and maintain accurate client data within Static Master and other trade processing systems.
• Handle client inquiries and deliver daily customer service support.
• Carry out both Maker and Checker responsibilities for designated tasks.
• Review and update internal procedures as needed.
• Provide training and guidance to junior team members.

Requirements

• Minimum 5 years of relevant knowledge and experience of CDD/KYC and Account Opening
• Knowledge of KYC onboarding for institutional and corporate clients