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Bartender (VIP Lounge)

Job description


Position Overview:
We are seeking a skilled and experienced Bartender to join the VIP Lounge. As a VIP Lounge Bartender, you will be responsible for providing exceptional beverage service to our high-value customers in a luxurious and exclusive lounge environment.
Responsibilities:


  1. Beverage Preparation and Service:
    • Prepare and serve a wide range of alcoholic and non-alcoholic beverages to VIP lounge customers.
    • Create innovative and customized cocktails based on customer preferences and requests.
    • Ensure the highest standards of beverage quality, presentation, and consistency.
    • Maintain a comprehensive knowledge of the lounge's beverage offerings, including wines, spirits, and specialty drinks.
    • Provide recommendations to customers based on their preferences and offer expert advice on pairing beverages with food items.

  2. Customer Engagement and Service:
    • Deliver personalized and attentive service to VIP lounge customers, ensuring their satisfaction and comfort.
    • Engage in friendly and professional conversations with customers, building rapport and creating a welcoming atmosphere.
    • Anticipate customer needs and proactively offer recommendations and suggestions.
    • Respond promptly to customer inquiries, requests, and concerns, providing accurate information and resolving issues effectively.
    • Demonstrate a thorough understanding of the lounge's amenities, services, and promotions.

  3. Bar Operations and Maintenance:
    • Maintain cleanliness and organization of the bar area, including equipment, glassware, and supplies.
    • Monitor inventory levels and restock bar supplies as needed, ensuring uninterrupted service.
    • Adhere to all health and safety regulations, including proper handling and storage of beverages and ingredients.
    • Collaborate with the bar management team to develop new drink recipes, menu items, and promotional offerings.
    • Stay updated on industry trends, new products, and techniques related to mixology and bartending.

  4. Team Collaboration:
    • Work closely with the lounge staff, including servers, hosts, and management, to ensure a seamless and exceptional customer experience.
    • Collaborate with colleagues to maintain a positive and supportive work environment.
    • Provide guidance and mentorship to junior bartenders, sharing your knowledge and expertise.


Qualifications:

  • Proven experience as a Bartender
  • Strong understanding of various spirits, wines, and other alcoholic and non-alcoholic beverages.
  • Exceptional customer service and communication skills, with the ability to engage and interact with VIP clientele.
  • Ability to multitask and work efficiently in a fast-paced environment.
  • Excellent attention to detail and a commitment to delivering high-quality beverages.
  • Knowledge of health and safety regulations related to beverage service.
  • Flexible schedule, including the ability to work evenings, weekends, and holidays.
  • Certification or training in Wine is preferred.

If this job isn't quite right for you, but you know someone who would be great at this role, why not take advantage of our referral scheme? We offer HKD1000 in Apple gift cards for every referred candidate who we place in a role. Terms & Conditions Apply. https://www.ambition.com.hk/refer-a-friend