Assistant Customer Service & Logistics Manager (35k)

My client is global leading industrial manufacturer. Looking to enhance their CS&L function, they are now in search of an Assistant Customer Service & Logistics Manager.

Reporting to the Supply Chain Director, your responsibilities will include:

• Manage order fulfillment process from order confirmation, logistics coordination, customer services to invoicing
• Manage PO confirmation and order status while maintaining accurate update in ERP system
• Take lead on process improvement and setting up new SOP for special situations / scenarios
• Communicate with customers to ensure accurate order and stock reservation and on time delivery
• Prepare logistics and delivery status report and handle emergency
• Response to customers' inquiry regarding order status in good manners
• Consolidate reports and analysis on inventory capacity and monitor system updates

To qualify, one must possess

• Degree holder with at least 4 years of customer services & logistics experience
• Experience working in industrial manufacturer or chemical industry would be an advantage
• Proactive, interested in process improvement and capable of setting up new SOP
• Good command in both written and spoken Chinese and English

Contact Anson Chan on (852) 3103 4334 or email anson.chan@ambition.com.hk

APPLY NOW by clicking the button below quoting reference number AC 272544.

www.ambition.com.hk

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