Back to jobs

Solution Delivery Specialist

Job description


  • Collaborate with the Delivery Manager to effectively manage and oversee the successful delivery of production releases.
  • Engage closely with the Product Owner and Business Analysts to gain a comprehensive understanding of business and functional requirements.
  • Foster collaboration among team members to ensure consistent implementation across various channels.
  • Work closely with the development team and testing resources to guarantee that the implementation aligns with the defined requirements.
  • Define and effectively communicate system requirements to relevant development teams, including upstream and downstream systems.
  • Establish clear test requirements, define the scope, and create a well-structured test schedule.
  • Lead the process of preparing test cases and test data, as well as executing the tests.
  • Identify and report any defects found, working closely with the development team to identify appropriate fixes.
  • Regularly report test results to the working team, team lead, and relevant stakeholders.
  • Act as a secondary point of contact for production support.
  • Conduct sanity checks and provide support for post-production checks, occasionally requiring work during overnight and public holiday hours (e.g., midnight to 4 am once to twice a month).
  • Minimum of 5 years of professional experience, with at least 3 years of experience in solution delivery within an IT role.
  • Possess a strong background in the insurance industry, preferably in NB POS/eApplication, with knowledge of FNA, proposal processes, and the entire insurance application journey.
  • Demonstrated ability to effectively collaborate with offshore development teams.
  • Proficient in managing all aspects of solution delivery, including requirements gathering, development, and testing phases.
  • Hands-on experience in test case preparation, execution, defect management, and test reporting is desirable.
  • Ability to translate requirements into a comprehensive test plan with adequate coverage.
  • Willingness and ability to thrive under high-pressure situations.
  • Adaptable to a fast-paced environment, occasionally requiring overtime and work outside of regular office hours.
  • Capable of providing guidance to team members with less experience.
  • Self-motivated and able to work independently with minimal supervision.
  • Strong analytical and problem-solving skills.
  • Independent and mature in decision-making.
  • Proactive personality with effective communication skills.
  • A team player with a can-do attitude.
  • Highly organized with excellent attention to detail.
    * Fluent in both written and spoken Cantonese and English.

If this job isn't quite right for you, but you know someone who would be great at this role, why not take advantage of our referral scheme? We offer HKD1000 in Apple gift cards for every referred candidate who we place in a role. Terms & Conditions Apply.