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(Senior) Project Manager - Digital (APAC)
Job description
Key Responsibilities:
- Drive and manage regional projects from planning to execution
- Collaborate with internal stakeholders to align on goals and ensure smooth implementation
- Translate business needs into actionable plans and user stories
- Monitor project progress, manage risks, and ensure quality delivery
- Support the development and rollout of a regional client care service catalog
- Facilitate communication between markets, digital, and business teams
- Identify opportunities for service improvement and innovation
What You Bring:
- Proven experience in project management and stakeholder engagement
- Strong business acumen and understanding of client service operations
- Ability to lead change and drive transformation initiatives
- Excellent communication, problem-solving, and analytical skills
- Agile mindset and collaborative approach
What's Offered:
- Opportunity to shape and scale client care services across a dynamic region
- Exposure to omni-channel service innovation and luxury client experience
- Career development in a fast-evolving, client-centric environment
