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(Senior) Project Manager - Digital (APAC)

Job description

Key Responsibilities:

  • Drive and manage regional projects from planning to execution
  • Collaborate with internal stakeholders to align on goals and ensure smooth implementation
  • Translate business needs into actionable plans and user stories
  • Monitor project progress, manage risks, and ensure quality delivery
  • Support the development and rollout of a regional client care service catalog
  • Facilitate communication between markets, digital, and business teams
  • Identify opportunities for service improvement and innovation

What You Bring:

  • Proven experience in project management and stakeholder engagement
  • Strong business acumen and understanding of client service operations
  • Ability to lead change and drive transformation initiatives
  • Excellent communication, problem-solving, and analytical skills
  • Agile mindset and collaborative approach

What's Offered:

  • Opportunity to shape and scale client care services across a dynamic region
  • Exposure to omni-channel service innovation and luxury client experience
  • Career development in a fast-evolving, client-centric environment