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Receptionist

Job description

Job Duties

  • Front Desk Management: Welcome and guide visitors, answer and direct phone calls professionally.
  • Inventory Oversight: Monitor and maintain stock levels for office supplies and pantry items.
  • Event Support: Help organize and execute internal events and activities.
  • Facilities Coordination: Respond promptly to facility-related requests and ensure clear communication with staff.
  • Workstation Logistics: Coordinate desk setups and moves for new hires, internal transfers, and departures.
  • Office Inspections: Conduct regular checks to maintain cleanliness and functionality of office spaces.
  • Maintenance Planning: Schedule and oversee office maintenance tasks.
  • Reporting: Prepare operational reports for management on a bi-weekly, monthly, and quarterly basis.
  • Issue Resolution: Address ad hoc facility concerns such as air conditioning, lighting, or furniture problems.
  • Invoice Processing: Collaborate with the accounts payable team to ensure timely handling of invoices.
  • Budget Assistance: Support budget planning and tracking, including annual forecasting and daily monitoring.
  • Vendor Management: Evaluate vendor performance and ensure service standards meet company expectations.

Requirements

  • A minimum of a diploma-level education.
  • 1-2 years of experience in administrative support or customer service roles.
  • Excellent interpersonal and communication skills, both verbal and written.
  • Strong customer service mindset with a proactive approach.
  • Effective problem-solving abilities.
  • Highly organized, capable of multitasking, setting priorities, and meeting deadlines.
  • Ability to take initiative and ownership of tasks.
  • Skilled in planning and time management.
  • Proficient in Microsoft Office tools, including Word, Excel, and PowerPoint.