Part-time Customer Service Officer

Responsibilities:

• Deliver efficient and customer-focused service at the counter
• Understand customer needs to provide suitable banking solutions and make relevant referrals
• Assist with daily branch operations while complying with established procedures and guidelines

Requirements

• Completion of secondary education or higher
• Prior experience in bank counter services is an advantage
• Availability to work a minimum of 10 hours per week
• Strong customer-first mindset with a commitment to providing high-quality service
• Self-driven, detail-oriented, and eager to learn with a positive approach
• Excellent communication and interpersonal skills; fluent in English and Chinese, with Putonghua proficiency considered a plus

If this job isn't quite right for you, but you know someone who would be great at this role, why not take advantage of our referral scheme? We offer HKD1000 in Apple gift cards for every referred candidate who we place in a role. Terms & Conditions Apply. https://www.ambition.com.hk/refer-a-friend