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Voice Trading Engineer, Top US ibank, 1mil base

Job description

Job duties

  • Be the primary technical liaison to voice trading groups

  • Gather requirements from business/technology stakeholders

  • Manage critical and direct communication lines with front line traders, business managers, and development leads

  • Provide technical expertise/advice to both internal and external users

  • Participate in voice trading architecture development from idea to plan, design, and integration for the relevant environments to meet stakeholder requirements

  • Alert operations/support teams to any performance issues affecting the voice trading environment

  • Provide troubleshooting assistance/escalation to support teams as needed for critical production issues and incident management and reporting

Requirements

  • Excellent analytical, troubleshooting, problem-solving and decision-making skills

  • Strong knowledge troubleshooting Layer 1, Layer 2 and Layer 3 design and troubleshooting

  • Extensive knowledge of voice trading systems, voice recording systems and hoot n holler networks

  • Experience with IPC Unigy systems

  • Experience with NICE voice recording systems

  • Experience with voice recording regulatory requirements and audio surveillance/testing/reporting systems

  • Experience with Cisco CUCM preferred

  • IPC Unigy and NICE certifications

  • Bachelor's degree or equivalent voice trading experience

  • Strong written and verbal communications skills

If this job isn't quite right for you, but you know someone who would be great at this role, why not take advantage of our referral scheme? We offer HKD1000 in Apple gift cards for every referred candidate who we place in a role. Terms & Conditions Apply. https://www.ambition.com.hk/refer-a-friend